In the event of an emergency, our communications team members are the unseen heroes of public safety. They must take the emergency call, dispatch multiple agencies, and maintain communication in order to gather information to ensure the individual calling receives the quick and effective response. Although 9-1-1 has been in use for over 50 years, many individuals lack a basic understanding of when to call and what information to provide. We encourage you to look through the graphics and review information with family members.
9-1-1 Handout in English and Spanish
Additionally, we wanted to share additional emergency resources available in our area.
Opelika Project S.A.F.E.R.
Project S.A.F.E.R. is a voluntary Special Needs Registry to help first responders better assist individuals with cognitive, developmental, physical, or mental health disabilities in the event of an emergency. Knowing an individual’s specific needs can afford officers and first responders the opportunity to quickly and effectively respond during critical incidents. For more information visit https://www.opelika-al.gov/899/Special-Needs-registry
ALEA Driver’s License Emergency Contact
When an individual is involved in a vehicle crash or emergency, law enforcement can run your driver’s license to see if you have an emergency contact listed. Update your contact information online at https://alabamadl.alea.gov/_/#1
RapidSOS Emergency Profile
Opelika is RapidSOS Ready which provides telecommunicators the ability to access rich data from RapidSOS in the event of an emergency. In order for residents to become RapidSOS Ready they must create a free Emergency Health Profile at www.emergencyprofile.org. By doing so, residents can provide first responders with the life-saving information necessary to care for callers in a medical emergency. This information will only be accessed during a 9-1-1 call or text initiated from the phone number associated with the caller’s profile.