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Frequently Asked Questions

    1.  How do I have household appliances picked up?
    2.  How do I get a refuse / garbage account started?
    3.  How do I get rid of recyclable items?
    4.  My garbage container is damaged. Who do I call?
    5.  Does Opelika have a curbside recycling program?
    6.  I have questions about garbage pickup days for my neighborhood. Who do I call?
    7.  How do I know the difference between "garbage" and "trash"?
    8.  Why didn't my trash get picked up?
    9.  Are there some "trash" items the city will not pick up?
 
    Q.  How do I have household appliances picked up?
    A. 

For the City of Opelika to pick up appliances the appliance must have a “permit sticker” showing – otherwise, city crews will not pick it up!  You can purchase appliance permit stickers at one of two places:  the Revenue Department, located on the first floor of City Hall, or at the Building Inspection offices, located at the Public Works facilities on 700 Fox Trail.  Stickers for non-hazardous appliances are $5 each.  Stickers for hazardous appliances (anything with Freon in it) are $15 each.  Pick up is on Friday mornings only.


    Q.  How do I get a refuse / garbage account started?
    A. 

If you are on the city’s power (Opelika Light & Power) a work order for the can is automatically generated for you.  If you will have Alabama Power or TREC power, then you must go to the Opelika Light & Power Customer Service Center, located on the first floor of City Hall, and request garbage collection.  There is a $25 deposit for garbage cans.


    Q.  How do I get rid of recyclable items?
    A. 


A. Sign up for curbside recycling for $10.00 per month. 

Take items to one of our collection sites:

1.     8th Avenue

2. Floral Park

3.Jeter Avenue

4. Covington Rec Center

5. Grand National Parkway near Westside Treatment Plant


    Q.  My garbage container is damaged. Who do I call?
    A.  Opelika Environmental Services provides garbage containers for all of  the city's residences and businesses.  Just contact us at 334.705.5480, and someone will come out and determine if your cart can be repaired or if it needs to be replaced. 
    Q.  Does Opelika have a curbside recycling program?
    A.  Yes we do!  You can visit the recycling page on this website by CLICKING HERE.  For Curbside recycling signup, CLICK HERE.
    Q.  I have questions about garbage pickup days for my neighborhood. Who do I call?
    A.  Please go to www.opelika.org and click on the Garbage and Recycling map. Enter address. Abbreviate street, avenue, road, etc. If you need further assistance, call us at 334.705.5480.


    Q.  How do I know the difference between "garbage" and "trash"?
    A.  “Garbage” is defined as any household item  other than wood or metal and is what is placed in the 95 gallon cans (300 gallon for business) provided to you by the City of Opelika.   “Trash” is defined as limbs, grass clippings, furniture and appliances, metal objects and other “non-hazardous” materials. 
    Q.  Why didn't my trash get picked up?
    A. 

There are several reasons why your trash may not be picked up – and Opelika Environmental Services wants to let you know about these reasons, so you can help us out.

  • The trash was placed under power, cable or phone lines.  Employees will not pick up trash under any type of power or communications lines.  Our equipment has a hard time maneuvering under them, and it’s simply not safe for our employees.
  • The trash was too close to mailboxes, tree lines or power poles.  Trash needs to be placed 4-5 feet from all of these to ensure that our equipment can safely pick up trash, without causing any damage to private property.
  • Trash was blocked by a vehicle.  Please don’t place your trash behind regular parking spots.
  • Trash was placed on a vacant lot.  We will not pick up trash off of vacant lots because there are no city services to rendered to vacant lots!
  • Trash (appliances) had no tags.  The City of Opelika will pick up used appliances, but you must purchase a special tag for the city to do this.  Non-hazardous appliance tags are $5 and hazardous appliance (i.e. refrigerators, freezers, and microwaves) tags are $15.  You can purchase these at the Opelika Revenue Department, located in City Hall at 204 South 7th Street.
  • Cut down trees and other wood was too large.  The City of Opelika will only pick up limbs and tree parts that are less than 6 inches in diameter and 5 feet in length. If limbs are larger than this, call us at 334.705.5480 for a quote.  Our equipment cannot handle larger wood, and we will not cut it to pick it up.

    Q.  Are there some "trash" items the city will not pick up?
    A.  Yes.  There are certain items that the City of Opelika will not ever pick up and you should know about these.
  • We DO NOT pick up paint, iron, rocks, building remodeling, concrete or dirt.  We will pick up completely empty paint cans that have been filled with either sand or kitty litter, however.  You should let the inside of the paint can completely dry out first, though. (If you have a good amount of paint left in the can – and it is still usable – why not donate it to the Humane Society, Habitat for Humanity, HazMat or Christmas in April?)
  • We DO NOT pick up tires.
  • We DO NOT pick up automobile motors or any other auto parts
  • We DO NOT pick up batteries. You can bring them to our recycling center on Jeter Avenue.