Online 311 System
Welcome to the The City of Opelika's Online 311 System. This tool provides a convenient way for citizens to request City services and report problems. You can use this Service Request Form whenever you spot a problem, have a complaint or want to request a City service.
Please note: This system is NOT monitored 24/7. Requests entered after hours will be received by City staff by 8:30 a.m. the next business day. Service requests submitted through the web site will be responded to as soon as possible. THIS 311 SYSTEM IS NOT THE PLACE TO REPORT PROBLEMS FOR THE POLICE TO HANDLE! To do that please call 9-1-1 or call into the Secret Witness Hotline at (334)745-8665.
To submit a service request, you will first need to create a personal profile. This will allow you to return to the website and check the status of your requests, and also allow you to enter future requests without having to re-enter your personal information. If you have already created a profile, you may log in by entering your username and password below. Otherwise, you can click the Create New Profile button to get started.